Professional Services

mtc provides professional audio-visual system design and installation services across Japan. From executive boardrooms to open collaboration spaces, we create environments where people can present, communicate, and collaborate—without needing an instruction manual.

We work closely with your IT and facilities teams to design systems that match global standards, meet user expectations, and function reliably from day one. Whether you’re planning a single meeting room or a regional rollout, our in-house team manages the full lifecycle of AV delivery: consulting, design, equipment procurement, installation, and ongoing support.

Many of our AV projects are integrated with other critical technologies. We often deliver AV systems alongside our IT Infrastructure, Structured Cabling, Physical Security, and Support & Managed Services offerings to ensure a coordinated, high-quality result across your entire workplace technology environment.

Simple to Use. Built to Last.

We design systems for people—not for show. Our AV systems prioritize usability, maintainability, and long-term value. We focus on getting the details right: how the room is used, who supports it, what platforms it integrates with, and how things will be documented after handover.

Our goal is to make your AV systems as seamless and stress-free as possible:

• One-touch meeting starts
• Consistent user interface across all rooms
• Clean installations that respect the design intent
• Remote monitoring and support options
• Documentation that makes support simple

Whether it’s Zoom, Microsoft Teams, Webex, or a mix of platforms, we help you build a solution that just works.

Full In-House Delivery

All AV work is done by our own certified and trained technicians. We are a licensed construction contractor in Japan and do not subcontract our core work. This allows us to tightly manage quality, scheduling, and cost—while avoiding many of the common problems caused by poor handoffs between vendors.

From cable pulling to control system programming, we take ownership from start to finish.

Our services include:

• AV needs assessment and technical consulting
• System design and bill of materials development
• Equipment procurement and import coordination
• Control system programming and UI development
• Rack building and on-site installation
• Testing, commissioning, and documentation
• Post-installation training and support

We are certified partners with Crestron, Extron, Biamp, QSC, Shure, and other leading manufacturers. Our team also collaborates with our Project Management staff to ensure everything is coordinated and delivered according to plan.

Solutions We Recommend

We work with a wide range of technologies and platforms depending on your needs, but some of the solutions we regularly recommend include:

• Crestron Flex for Microsoft Teams and Zoom Rooms
• Neat Devices for modern, native video collaboration
• Shure MXA microphone arrays and IntelliMix DSP
• Biamp Conferencing Solutions for flexible, scalable audio
• Crestron Automate VX for intelligent camera tracking
• Logitech Rally Bar series for smaller huddle rooms
• Powersoft Mezzo amplifiers for compact commercial audio
• Samsung and Sharp NEC for professional-grade displays
• BrightSign digital signage players

We’re not tied to a single brand—we’ll always recommend what suits your environment, your budget, and your long-term support model.

Engineered in Tokyo. Ready for Site.

All equipment delivered through mtc is received, staged, labelled, and tested at our Tokyo facility before it ever arrives at your site. Firmware is updated, configuration is applied, and accessories are verified.

This process reduces installation time, identifies hardware issues early, and improves overall quality. It also lets us support tighter construction schedules and avoid surprises during commissioning.

As part of our Structured Cabling work, we ensure every connection is labeled, documented, and tested. Clean cabling is essential for clean AV.

Seamless Support and Maintenance

mtc offers ongoing Support & Managed Services plans for every AV system we deliver. These include proactive maintenance, firmware updates, remote monitoring, and local on-site response by our bilingual team.

We hand over all installed systems with clean documentation, final as-built drawings, and easy-to-understand support records. If your IT or facilities team is based overseas, we’ll make sure they have everything they need to support the system from afar—or we’ll handle it for you.

Integrated with IT from the Start

Audio-visual systems don’t exist in a vacuum. They must work with your network, endpoints, cloud platforms, and building infrastructure.

Our AV engineers work hand-in-hand with our IT Infrastructure team to ensure every system is integrated properly from the start. That includes:

• VLAN design for control, AV-over-IP, and guest networks
• Coordination with IT security policies and global standards
• PoE and power planning
• Zoom/Teams/Exchange integration
• Remote access policies and secure update methods

Because we deliver both AV and IT in-house, we avoid the disconnect that often occurs when two vendors are pointing fingers at each other. Everything is planned, delivered, and supported as one complete solution.

Trusted by Global Teams

We’ve delivered AV systems for clients including Uber, Indeed, Genmab, Activision Blizzard, and other multinational firms operating in Japan. These clients trust us not only for the technical outcome, but for how we coordinate across language, time zone, and cultural barriers.

Our Bi-Lingual Technical Project Management team ensures international expectations are met, local realities are respected, and communication is clear every step of the way.

Built for the Long Term

When we hand over a system, it’s not the end of the story. Our installations are built to evolve—so that as your teams grow or your needs change, your AV infrastructure is ready.

Our documentation and support practices make sure you’re never stuck with a “black box.” And if you need help, our team is here for you—whether it’s a firmware upgrade, new equipment, or a room expansion.

Ready to Plan Your AV Project?