Professional Services

Delivering complex AV, IT, or security systems requires more than just scheduling and reporting. It requires someone who truly understands what is being built, why it matters, and how to make sure the final system works exactly as intended. At mtc, our bi-lingual technical project managers do just that.

We don’t provide warm bodies to move Gantt charts around. Our project managers are deeply involved in the technical and operational aspects of every project. They are fluent in both English and Japanese, and equally fluent in the systems being deployed. From coordinating international teams to navigating Japan-specific construction constraints, our team takes ownership of both the process and the outcome.

What Makes Our Project Management Different

In many projects, the project manager is simply a go-between—tracking progress, passing messages, and escalating delays. But at mtc, project management is a technical discipline.

Our PMs:

• Understand how AV and IT systems work, not just what they cost
• Coordinate directly with vendors, engineers, architects, and general contractors
• Review drawings, specifications, and schedules for feasibility and accuracy
• Manage all necessary applications and submissions to Japanese building authorities
• Proactively identify design or coordination gaps before they become problems
• Are able to troubleshoot systems, not just track them

This approach leads to faster decisions, fewer change orders, and better results.

Fluent in Both Language and Context

Communication breakdown is one of the top causes of project delays. That’s especially true in Japan, where foreign design intent must be translated—not just linguistically, but culturally and technically.

Our project managers are truly bilingual. They’re comfortable leading meetings in either language, writing documentation, negotiating with vendors, and aligning expectations between global and local teams.

We often work as the glue between overseas HQ project teams and Japan-based contractors, ensuring that what’s being delivered on-site matches global expectations—and that what’s required locally is clearly communicated to the client team abroad.

Technical Ownership, Not Just Coordination

Because our PMs are also technical professionals, they can spot mistakes that others miss. They understand the implications of design changes, lead times, system compatibility, and site constraints. They take responsibility for verifying that everything works—not just that it’s installed.

When managing AV or IT projects, our PMs work side-by-side with our engineers to:

• Validate control system logic and functionality
• Coordinate firmware versioning and compatibility
• Ensure cable labelling and documentation matches the drawings
• Supervise system testing and commissioning

They’re not managing from behind a spreadsheet—they’re on the ground, walking the site, and making sure the systems are ready.

A Single Point of Contact from Start to Finish

Each project has a dedicated project manager who remains with the job from initial planning to final handover. There’s no hand-off between sales, delivery, and support. This continuity improves quality, communication, and accountability.

Your PM is your single point of contact. They understand the full scope, manage all moving parts, and make sure you’re never left wondering what’s happening next.

Coordination Across Stakeholders and Time Zones

Our team is experienced in managing projects with:

• Global design consultants or client-side IT teams
• Internationally procured hardware with complex delivery timelines
• Local architects, general contractors, and building managers
• Building application processes in Japan (e.g. fire safety, low-voltage systems)

We understand how to bridge these groups and ensure everyone is working toward the same goal. Our project managers don’t wait for delays—they actively prevent them by staying ahead of schedule and ensuring decisions are made on time.

Examples of Our Project Management in Action

Coordinating the AV and IT delivery for a multinational client relocating to a high-rise in central Tokyo, managing cross-border communication with HQ IT in Europe while liaising with Japanese contractors.

• Managing a retrofit project in an operational office, minimizing business disruption by planning weekend work schedules and coordinating carefully with building management.
• Overseeing a multi-vendor deployment where AV, IT, security, and electrical work had to be integrated, ensuring proper sequencing and functionality at handover.

In each case, our project managers played a hands-on role in making sure the systems were not only delivered, but worked the way the client expected.

Project Management That Delivers

Whether you’re building a new space, renovating an existing one, or rolling out multiple locations, mtc’s bi-lingual technical project managers give you the confidence that things will be done right.

We help avoid the headaches that come from miscommunication, poor coordination, or inexperienced vendors. We stay engaged at every stage, from design through to final testing and handover.

Looking for a project manager who doesn’t just push paper, but actually delivers? Let’s talk.