NEWS

In the fast-paced world of commercial fit-outs and relocations, clients in Japan expect AV systems that are easy to use, fully supported, and delivered on time. Unfortunately, the AV industry is often plagued by delays, miscommunication, and inconsistent quality – especially when work is heavily outsourced or handled by companies unfamiliar with Japanese regulations and work culture.

At mtc, we approach AV integration differently. Our clients get systems that work right from day one, with direct communication, faster timelines, and long-term reliability. So how do we approach AV integration in Japan?

In-House Team. No Subcontracting. No Surprises.

Many AV vendors in Japan operate as intermediaries—winning a project, then outsourcing the design, installation, and even support to unknown third parties. This often leads to poor communication, misaligned expectations, and post-installation issues.

mtc is different. We have a fully bilingual in-house team of AV engineers, programmers, and project managers who:

Design and document your system
Procure equipment directly from manufacturers
Install and commission the system on-site
Provide post-installation training and long-term support

No subcontractor handoffs. No confusion. Just reliable execution from start to finish.

Certified Dealer and Reseller: Trusted Access to Leading Brands

mtc is a certified dealer and reseller for many of the world’s leading AV brands, including Crestron, Shure, Cisco, and Biamp. That means:

We procure equipment through official channels
We receive technical support directly from manufacturers
We are committed to training and education for new products
We have access to the latest firmware and updates
We can provide full warranty coverage and compliance

This isn’t just about logos—it’s about trust and accountability. Your system is built with genuine components, fully supported, and delivered by a certified partner. This is how we do AV integration in Japan different from the competition.

As an example, mtc was the first Crestron Dealer to have Crestron Intelligent Video Engineer certification, and delivered the first Dealer commissioned Automate VX solution in 2024. We also provide demonstrations of the system – including on-site in your office on request. For more information: https://www.crestron.com/Products/Featured-Solutions/Automate-VX

Central Tokyo Staging and Quality Control Lab

Our office in central Tokyo isn’t just an admin space—it’s where we stage, test, and prepare all AV equipment before it arrives on site. Here’s how the process works:

Receiving & Inspection
Equipment is received at our Tokyo warehouse and immediately inspected for shipping damage or missing components.
Firmware Updates & Configuration
Our engineers perform firmware updates, network configuration, and standardization based on your project’s specifications. Whether it’s setting up Crestron Flex codecs or configuring Dante audio networks, it’s all done in-house.
Testing & Labelling
All equipment is bench-tested to confirm functionality before shipping. Devices are clearly labelled to match our wiring diagrams and rack elevations, ensuring seamless on-site installation.
Just-in-Time Delivery to Site
Once staging is complete, gear is packaged and shipped to site just in time, minimizing site storage needs and allowing for a cleaner, faster install.

This process dramatically reduces time spent on site and eliminates typical issues like incorrect configuration, DOA devices, or unlabelled wiring.

Better Scheduling. Faster Installations. Fewer Issues.

Because we stage and prepare everything in advance, our on-site team spends less time troubleshooting and more time executing. This allows mtc to:

Compress installation timelines
Meet tight construction schedules
Minimize disruption for occupied offices
Deliver clean handovers with no remaining punch list items

In fact, we’ve delivered full AV systems for clients in under one week, shaving 8+ weeks off their original schedule by combining smart planning and our in-house staging process.

Why mtc?

In-house engineers, installers, and support team
Certified reseller of top AV brands
Tokyo-based logistics and staging
Bilingual project management
Full lifecycle support: from design to maintenance

We’re not just building systems—we’re building relationships. Many of our clients come back for repeat projects, expansions, and long-term support, knowing they can rely on us to get it right.

Let’s Talk About Your Next Project with AV Integration in Japan

If you’re planning an office relocation, fit-out, or are looking for AV Integration in Japan, contact mtc for a conversation. We’ll show you how AV integration can be done properly—on time, on budget, and built to last. Contact us here: https://www.milestonetc.asia/en/contact/

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