Client Success Stories

AV and IT Integration Project Tokyo — Cost-Conscious AV and IT Integration for a Global Travel Platform’s Tokyo Office 2

Client

Global Online Travel Platform (Name withheld)
Industry: Travel & Hospitality Technology
Location: Tokyo, Japan – New Office Fit-Out

Background

A global travel technology company opened a new Tokyo office to expand its presence in the Japanese market. Working with an international team, the client needed a reliable local partner to execute a full AV and IT Integration project – with a key emphasis on cost control, usability, and quick delivery.

mtc was chosen to deliver the full solution, providing design, equipment sourcing, and bilingual project coordination. A careful equipment reuse evaluation helped the client reduce costs while ensuring modern, reliable performance across meeting rooms and shared spaces.

Enhanced Communication Tools

To facilitate seamless communication and collaboration across various departments, we integrated advanced communication tools. This included high-definition video conferencing systems that enable virtual meetings with remote teams. The technology was chosen to ensure clarity and reliability, allowing the company to maintain effective relationships with international partners.

Scope of Work

Project Features

Full AV and IT system delivery, including structured cabling and core network setup
Reuse assessment for legacy displays, cameras, and infrastructure to reduce unnecessary cost
New equipment procurement only where required, focusing on value and simplicity
Collaboration with remote overseas IT stakeholders to ensure compliance with internal standards

All-Hands / Town Hall Space

Moreover, the audio system was designed with flexibility in mind. We incorporated features that allowed for easy adjustments in different settings, such as formal meetings or casual brainstorming sessions. This adaptability was crucial in creating an environment conducive to collaboration and innovation.

Delivered a simple-to-use audio system tailored for internal events, town halls, and hybrid meetings
Installed the latest Shure Microflex Wireless neXt 2 microphones for wireless audio coverage with seamless integration
Used a Powersoft Mezzo networked amplifier to power and control the audio system with flexibility and precision
Provided a Powersoft WM Touch touchscreen panel for programming-free control of the entire audio system – designed for non-technical users

Challenges

Coordinating design and execution with a globally distributed IT team
Delivering reliable functionality while reusing existing AV hardware
Creating a system that would be easy to use by non-technical staff, without local AV specialists on-site

mtc’s Role

mtc performed a detailed audit of existing equipment and provided a reuse strategy.
We designed and installed a hybrid AV system, integrating new and reused components seamlessly.
We delivered and configured a user-friendly audio control system with intuitive access, and acted as the bilingual point of contact between international decision-makers and Japanese site vendors.

Results

The office was delivered on schedule and within budget
The audio system was praised by staff for ease of use and performance
The client successfully reused existing hardware, minimizing waste and cost
mtc continues to support and advise on future improvements and scalability

One of the notable challenges was ensuring that the technology was aligned with the client’s vision for their brand. This required regular feedback loops and adjustments based on client input. By fostering open communication with the client, we could ensure the AV systems not only functioned well technically but also reflected the company’s identity and values.

Highlights

Our bilingual project coordinators played a key role in bridging communication gaps between the client and local vendors. Their expertise in both English and Japanese ensured that all parties understood the project requirements, timelines, and expectations, which greatly reduced the risk of miscommunication and delays.

Tokyo office launch for a leading global travel platform
Strategic equipment reuse to control cost
Shure Microflex Wireless neXt 2 + Powersoft Mezzo + WM Touch control = elegant, no-programming-required audio setup
Smooth execution with international coordination and local delivery

Furthermore, post-installation support was critical in ensuring the long-term success of the AV systems. We established a dedicated support line for the client to address any technical issues or questions that may arise after the project was completed. This commitment to ongoing service exemplified our dedication to customer satisfaction and the overall success of their operations.