Client Success Stories

Client

Global Creative Agency (Name withheld)
Industry: Advertising & Brand Strategy
Location: Tokyo, Japan (Harajuku)

Technology Integration Project Background

A globally recognized creative agency relocated its Tokyo headquarters to a bespoke two-floor space in the heart of Harajuku – one of Tokyo’s most trend-setting and visually expressive neighborhoods. Known for producing high-impact campaigns for some of the world’s biggest brands, the client required an office environment that reflected its creative identity, supported hybrid collaboration, and maintained a discreet technological presence throughout.

Challenges for Project Management

• A tight construction and relocation schedule, with no room for delays.
• An ambitious interior design concept where all infrastructure needed to be concealed or seamlessly integrated.
• A globally distributed technical team with strict standards and expectations, based across multiple time zones.
• A local Japanese design and construction team with limited English proficiency.
• The need to bridge communication and execution between international stakeholders and on-the-ground teams.

mtc’s Role as IT & AV integrator

mtc was appointed as the lead partner for all IT and AV systems design, delivery, and coordination – responsible not just for installation, but also for project-wide communication between the client’s global IT leadership and the Japanese design and construction teams.

Scope of Work:

• Full IT infrastructure design and installation – structured cabling, rack layout, network hardware, and Wi-Fi
• Discreet AV integration across meeting rooms, creative workspaces, and content review areas, using concealed displays, flush-mounted interfaces, and low-profile control systems
• Deployment of video conferencing and collaboration tools tailored to creative workflows
• Coordination of bilingual communication between:
  • Client’s global technical and workplace teams (US, EU, Asia)
  • Local architects, builders, and furniture suppliers in Japan
• On-site support for testing, handover, and staff onboarding

Results

• Delivered on time and on budget, with all systems fully operational and ready for use on day one
• Technology now supports creative production without disrupting the visual language of the space
• Effective bilingual coordination ensured smooth communication, avoiding misunderstandings or misalignment between international and local teams
• Client praised the result as a space that “feels right” for creative work – functional, reliable, and beautiful

Highlights

• Headquarters relocation to a custom-built two-floor space in Harajuku
• Design-sensitive IT and AV deployment with invisible or integrated hardware
• Real-time bilingual coordination between global stakeholders and Japanese site teams
• AV and IT systems that empower creativity while maintaining architectural integrity